Terms & Agreements

Terms & Conditions of Use — Client Direct Solution (CDS)

1. 1. Acceptance of Terms

   By accessing or using the CDS (Client Direct Solution) platform, you agree to be bound by these Terms & Agreements. If you do not agree, you must not use the platform. These Terms apply to all users — Clients issuing requirements and Service Providers submitting proposals.

2. 2. Eligibility & Accounts

   You must be a duly registered organisation to create an account and must provide accurate, complete and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

3. 3. Role of the Platform

   CDS is a facilitator that connects Clients with verified Service Providers in the fields of construction, demining and security. CDS is not a party to any contract awarded between a Client and a Service Provider and is not responsible for the performance, quality or delivery of services.

4. 4. Requirements & Proposals

   Clients must issue requirements with accurate and complete information, including scope, deadlines, compliance requirements and estimated value. Service Providers must submit proposals honestly and only within their verified service category. All submissions are handled confidentially and securely.

5. 5. Compliance & Verification

   Service Providers are graded Gold, Silver or Bronze based on the certificates they hold and that CDS verifies. Providers must maintain accurate documentation and keep their compliance status current. CDS may re-grade or suspend an account if documentation lapses or is found to be inaccurate.

6. 6. Fees & Commission

   Registration for Clients is free. Service Providers may be subject to subscription fees. Upon the award of a requirement, CDS charges the awarded Service Provider a commission calculated on the final contract value, per the published schedule. Clients bear no financial liability toward CDS.

7. 7. Award Disclosure Obligation

   Any requirement a Service Provider is awarded through any channel — including outside the platform — that originated from a CDS requirement must be recorded on CDS, as set out in the registration contract.

8. 8. Confidentiality

   All requirement documents, proposals and communications are confidential. Neither CDS nor any user shall disclose requirement details, scopes of work, technical specifications or commercial terms to unauthorised parties.

9. 9. Prohibited Conduct

   Users must not misrepresent their identity or credentials, upload unlawful or malicious content, attempt to gain unauthorised access, circumvent fees, or interfere with the operation of the platform.

10. 10. Limitation of Liability

    CDS acts solely as a facilitator and provides the platform on an "as is" basis. To the maximum extent permitted by law, CDS shall not be liable for any indirect, incidental or consequential damages arising from the use of the platform or from any contract between users.

11. 11. Suspension & Termination

    CDS may suspend or terminate an account that breaches these Terms, fails to pay applicable fees, or provides false information. You may deactivate your account at any time; certain records may be retained as required by law.

12. 12. Governing Law

    These Terms are governed by the laws of the jurisdiction in which CDS is registered. Disputes shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.

13. 13. Changes to These Terms

    CDS may update these Terms from time to time. Material changes will be notified through the platform. Continued use after changes take effect constitutes acceptance of the revised Terms.

14. 14. Contact

    For any questions about these Terms & Agreements, contact us at info@clientdirectsolution.com.